Get to the Heart of your

Get to the Heart of

your

idea
problem
opportunity
customer
user
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Create experiences people love with in-depth consumer research

Services

We offer comprehensive research services to support every stage of your business or product lifecycle.

Audit

Ensure your digital product meets industry best practices for an engaging user experience that converts.
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Discover

Understand user needs, behaviors, and mental models to define an opportunity and inform strategic decisions.
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Refine

Quickly assess if a prototype aligns with user expectations and needs for the best possible outcome prior to launch.
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Review

Evaluate the performance of a live product or service in the market and identify areas for enhancing the user experience.
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Testimonials

Kathleen performed an audit of zoeorganics.com and the insight she provided was incredibly eye-opening. As an entrepreneur with a small team, UX is not something we are very knowledgeable about. However, after working with her, I see how important and valuable it is. Not only will we be able to provide a better experience for our customers, but I’m confident these changes will result in increased sales. Thank you Kathleen for your expertise and for explaining UX in a way that is easy to understand and implement!

Heather Hamilton
Founder, Zoe Organics

Kathleen is an absolute pleasure to work with.  We recently did a qualitative interview project that required some niche B2B recruiting and technical subject matter.  Kathleen was conducting in-depth interviews and giving us several actionable recommendations within a few days.  We're a fast moving startup, and we really appreciated Kathleen's willingness to be scrappy & adapt quickly throughout the project.

John Provine
Founder, Voicepanel, Inc.

Kathleen's research was an integral part to my team being able to confidently define and tackle customer problems. We prioritized, designed and built better experiments because of her work and shipped measurable wins for the business.

Dana Baldini
Sr. Product Manager, Imperfect Foods

How to engage

Schedule a free consultation
Get a customized research plan
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Learn how we've helped business like yours uncover consumer insights to achieve measurable results.

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